social media law firmsA recent article reported that only five managing partners of AmLaw 100 firms use Twitter. I was relieved to know that I’m one of the few. It wasn’t my idea to open an account but that of our Global Communications team. My blog also started after a suggestion from them and I’m really happy to see that it connects our people from each and every office to the global firm, particularly those who don’t have the daily opportunity of being in touch with other colleagues from other parts of the world.
Read more at Bloomberg BNA...

motivating law firm staffBesides the usual individual motivations like fair compensation, mentoring, opportunities for self improvement, setting clear goals, and positive reinforcement, here are some not-so-obvious, but proven ways, to motivate teams at your firm.
Read more at Legal Productivity...

Watson AI LawRecently in New York, Adam Smith Esq had the opportunity to invite a couple of dozen law firms to 'An Introduction to IBM Watson' at the brand new $1bn IBM Watson facility down on Astor Place. This is not going to be a report on that event, except insofar as it helped advance our thinking on the general concept of 'machine learning,' it is a primer on the need for machine learning in a world of big data, and how it is emerging as a mainstream management tool.
Read more at Legal Business...

twitter tips for lawyersIf you are still trying to wrap your head around how to use Twitter, here are 7 tips that can take you from Twitter newbie to tweetmaster quickly...
Read more at The National Law Review...

linkedIn profile picture tips for lawyersIn the age of selfies, bad photography runs rampant. Duck lips, bathroom pictures, too close close ups -- the list of photography faux pas is seemingly endless. A poorly angled selfie or two (or 100) might not be so bad on Facebook. But put those same pictures on LinkedIn, and watch your connection accept rate take a nosedive.
Read more at Hubspot.com...

paralegal tips to managing emailsAs paralegals, we are known multitaskers, often confronting many tasks at once. While multitasking seems like a process of getting more done, it often results in distraction and inefficiency. And while it is nearly impossible for paralegals to avoid distraction completely, we can learn to manage email intake for a better overall workflow.
Read more at Legal Talk Network....

houston we have a problem law firm billingInstead of immediately trying to get your firm to Level Five proficiency with billing, concentrate on advancing one level at a time. Establishing good practices takes time, and the following steps will propel you up the ladder as you continue to improve. The important thing is not to be intimidated or discouraged: keep at it.
Read more at Legal Productivity...

easy ways to improve your electronic exposure for law firmsTwo weeks ago we hosted a webinar presentation on how to easily improve your electronic exposure which will then drive more clients to your door.

houston we have a problem law firm billingTime and billing is, conceptually, the direct conduit between the legal work being performed and the client. As such, the time and billing function is in an extremely unique position: it holds the key to the most critical business information in your law firm and functions as a fundamental communication point with a client.
Read more at Legal Productivity...

houston we have a problem law firm billingLet's say, a business needs some assistance prosecuting a simple trademark application, she will likely search for qualified lawyers to work with. Assume she’s narrowed her choice between two equally qualified lawyers. Each has already tried to differentiate themselves by claiming “experience,” “knowledge” and “responsiveness”. She gets down to the nitty-gritty and asks for an estimate on the cost of the work....
Read more at Legal Productivity...

uber taxi lawyerIt is not the threat of Uber per se, of course, that looms over lawyers but, rather, the “collaborative economy” that Uber personifies. The term describes a new economic model built on distributed networks of connected individuals and communities rather than centralized institutions. In the shared economy model, individuals are connected to communities by technology that enables them to deploy underutilized assets the community can tap into in real time and cost effectively.
Read more at Bloomberg BNA...

houston we have a problem law firm billingThe future for the uninformed law firm looks bleak not just on the competitive landscape. The nature of revenue growth is in jeopardy. Historically, law firms have been able to sustain and, in some cases, grow by a combination of a few basic factors: (1) increasing the volume of business (e.g. adding new clients and/or generating more work from existing clients); and (2) increasing the price of the business (e.g. raising rates).
Read more at Legal Productivity...

Easy ways to get more electronic exposure for your law firmOur next webinar/podcast will tackle the subject of increasing your electronic exposure for your law firm. Whether it be your website, email, newsletters, social media, yours and other topical blogs or electronic directories.

5 levels of billingWe’ve taken observations from thousands of law firms, extracted some criteria, and constructed a simple scale of billing effectiveness. Typically, we see law firms falling fairly neatly into one of these five levels. If you’re like most, you’ll be able to identify almost precisely with one of these levels.

Handling a death at your law firmI think the true quality of a law firm can be judged by how it responds to the death of one of its people. Your personnel, clients, legal community, and the family will notice and remember how you handled this, so make sure you do it right.
Read more at Fishman Martketing...

only client syndrome fix for paralegalWe have all had clients with “only client syndrome”(OCS); some of us have had a few of these at any one time and have a few premature grey hairs as a result. It is all too easy however to label these clients as “high maintenance” and dismiss their demands as unreasonable. Beware! By labelling their demands as unreasonable you miss a valuable opportunity to better understand how your clients tick.
Read more at The Paralegal Portal...

how bad is your billing problemOver the past six years we’ve worked with thousands of law firms. These firms vary widely in terms of size, practice area, and geographic location. And while firms, just like lawyers, often have their own unique personalities, goals, and challenges, there is still one single thread that ties all of these firms together.

e-toll privacySanral tracks a vehicle’s locational information on tolled freeways, which they do by taking photographs of the vehicle registration plates as the vehicle drives under the gantries. Basically location tracking. Locational privacy refers to the right of people to move about freely, without having their movements tracked. Information about a person’s movements can reveal a great deal about a person’s personal, social and political activities.
Read more at MyBroadband...

law from referralsEver met a lawyer who wouldn’t prefer more qualified cases? Thought not. The most valuable cases—both financially and professionally rewarding—come from referrals. Generally speaking, referred cases tend to have the lowest cost of acquisition and come with some helpful level of “prequalification” through a past client who knows your legal competence.
Read more at Law Marketing...

your legal practice seminar johannesburg south africaThere is a general consensus among law firm leaders that the nature of the legal market is changing at an unprecedented pace. For the most part, these are changes that have been imposed upon them from without – from more demanding clients and more competitive newcomers who are challenging the rules of legal service delivery to an oversupply of attorneys entering an already-saturated market.

keep calm im a paralegalWhat is The Paralegal Society™ you ask? Think of it as a social conduit of information created for all paralegals. Whether you are new to the field or a savvy and experienced paralegal, you are welcome here. In fact, we created this blog just for you. You can find interesting articles, glean helpful information and career tips,  ask questions and seek advice from our team of experienced paralegal mentors who will provide assistance, guidance and support.
Read more at The Paralegal Society...

8 reasons why law firms failIt used to be that law firm failures all came around the time of the annual deadline for the Yellow Pages listings. The lawyers scrambled to find new places to land and wanted to be sure they had their number in the book. Today, failure takes place year round. We can ruin our practices 24/7/365. Excellent. These are some of the top reasons law firms fail, unravel, disintegrate, and explode.
Read more at Divorce Discourse...

law firm tendering for businessFinding a lawyer when you need one can be a tricky task, but Lawtendr wants to make the process a little easier. You post the issue you’d like a lawyer to handle for you, whether it’s a case or research or something else, lawyers bid on the task, and you choose the one you want to work with. Lawtendr is easy to use. Just sign up for an account, post the job you’d like to ask a lawyer to handle for you (along with the details, start and end dates, and your budget) and then wait for lawyers near you to bid on the task. The service operates in the United States, Canada, the UK, and Australia, and because laws vary from one state or province to another, the service makes it clear that you should work with lawyers near you in order to get the best possible representation.
Read more at LifeHacker...

Website Practises to Enhance Your Online PresenceIf you’re in the professional services industry, you already know that the competition today is fierce. What many executives don’t know, however, is just how critical a B2B website is in helping professional services firms stand out from the rest of the pack. So, how important is it? The Hinge Research Institute has found that 80% of professional services buyers check out a firm’s website to evaluate them as a potential provider.
Read more at Hinge Marketing...

drones legalised in south africaThe Director of the SA Civil Aviation Authority announced on 17 May that South Africa will introduce new regulations to help regulate remotely piloted aircraft systems, popularly known as drones. These regulations were recently signed by the Minister of Transport Dipuo Peters, and will be published and implementable by 1 July 2015. The long-awaited regulations are expected to encourage drone development, with huge potential benefits for the security industry.
Read more at MyBroadband...

seo tips for law firmsSimply being a lawyer is not enough to gain business these days. Your site is in competition with the world, not just your local firms. Typically we like to share tips on how you can be better than your competition. But at the same time there are common mistakes that I see every day looking at legal websites. Don’t make these mistakes.
Read more at Lawyer SEO Marketing...

time billing invoices paidThe following post concludes the series on excerpts from our free e-book, Ridiculously Remarkable Legal Billing. Better billing practices improve your law firm and your life. Here’s a summary of 14 rules from the book.

tips on business networking for lawyersChances are you’ve attended a conference or other event with the express purpose of “networking.” The activity is a staple in the business development toolbox. It’s also an expensive activity—mostly spent on third-party events—in both time and direct costs. So, is it worth it? It depends. First, the word itself has been so overused that it may have lost its meaning to us.
Read more at Bloomberg...

communicating billing changes to clientsLet your clients know in-person when you are making a change to your billing practices.

survey about marketing for law firmsNew business does not walk in the door anymore – gone are the days you sit behind your large desk and clients queue up outside waiting to give you business. What can you do to bring clients, new and old back to your law firm?

marketing law firmsWhat are the most effective forms of legal marketing? We are currently at the tipping point of using technology to market law firms. Law firms are just beginning to use blogs and many are beginning to understand how to use web sites effectively for marketing. The key indicator is that firms are starting to list industries that they serve on their websites. In other words, instead of creating a website all about their credentials, they are focusing on their visitors. It is a classic marketing technique to focus on customers, and not what you are selling.
Read more at Law School Dems...

Make Small Improvements Each Quarter legal technologyDon’t try to introduce new changes to your office practices all at once. Instead, incorporate a couple every quarter, starting with the most important fixes.

easy to use billing softwareEmploy easy-to-use and reliable tools to make billing easier, eliminate errors, and keep the office staff on the same page.

Telkom line rental increaseTelkom has announced it’s home line rental prices will increase from R166 per month to R189 per month from 1 May 2015. This price increase follows an increase from R157 per month to R166.50 per month in 1 August 2014.
Read more at BusinessTech...

Law firm billing buddyWorking with someone else will keep you accountable and help get your invoicing done on-time and regularly.

dont procrastinate when doing time billingRealise that procrastination costs you money. The Pomodoro Technique, checklists, and time blocking can help you get the bills out on time. “Hard work can pay off in the future, but laziness pays off now.” –Homer Simpson

time billing as it happensGet in the habit of capturing time as close as possible to when it’s being expended, which is easy to accomplish with 21st Century tools.

bean counters attacking legal marketConsulting has its Big Three; accounting the Big Four; and executive search a Big Five. But there is no corresponding clutch of dominant law firms. None has amassed as much as 0.5% of an industry with global revenues of around $650 billion a year. Even the biggest law firms may be anachronistically inefficient. They are run by lawyers, not professional managers, insist on charging by the “billable hour” rather than by results and use little technology more advanced than e-mail. Nonetheless, most big law firms have continued to be highly profitable.
Read more at The Economist...

lawyers marketing“To me, job titles don’t matter. Everyone is in sales. It’s the only way we stay in business.” This from famous Minneapolis businessman and author, Harvey Mackay. Last week the law firm of Quinn Emanuel notified its associates that completing a marketing project was a prerequisite to getting a bonus this year.
Read more at Real Lawyers Have Blogs...

Legal billing rule 7 cash flowGetting your bills out regularly and on-time is the most important tool you have in predicting your future income. Knowing how much money is going to come in the door (and how much is going out) during any particular time is a fundamental concern of any business. Your accountant might call this “understanding your cash flow.” If you don’t have a good handle on your cash flow, you’re asking for – at best – a lot of extra stress.

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