Neotel vs TelkomADSL+phone+ISP

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Monday, 16 November 2009 14:49
telkom_vs_neotelNeotel are doing a great job for telecommunications in South Africa, absolutely no question about it. Let us compare the cost of an ADSL line from Telkom - include the ISP (whether it be Telkom or another) to offerings available from Neotel.

Let us compare the costs of the services:

ADSL
Telkom - 384kbps line rental (not available without a Telkom line) [R133.33]
Telkom - telephone land line rental [R152.63]
VAT from Telkom [R40.03]

AfriHost 1Gb bandwidth [R29]
Total for the ADSL route - [R354.99]

If you have an ISP like most, the 1Gb would cost you around R69 per Gb, and therefore add R40 to your cost above.

 

Neotel
NeoConnect Lite 299 - 300kbps - 700kbps [R299]
Phone line rental - [zero]
2Gb bandwidth - [zero]
Free minutes (Neotel to Neotel) 500 - [zero]

So with Neotel you get an extra 1Gb bandwidth and probably a faster internet connection. But the real good and strange thing, is that the calls on your telephone charges are less, _even_ if you call a Telkom number! And, Neotel charge you per second right from the start, no minimum charge like Telkom's per second billing.

Telkom to Telkom per minute is 43c per minute, where Neotel to Telkom is 34c. All of the call rates from Neotel, to any other number including cellular calls are cheaper than Telkom - the immediate per second billing makes a huge difference.

 

Yippy..... but not so fast! There are some things to think about!!!

This offering from Neotel holds the "line", so that when you are on the internet, you cannot receive calls, and when on the phone, no internet. It acts like a "pause" button while you are busy on the other device.

You can connect one computer via USB to this device for internet access. So if you need the family to connect via the web on your wireless router, think again.

So Neotel do have a solution, but for our scenario it is not viable.

 

NeoFlex Data + NeoConnect Lite for multiple users

The solution for multiple users on the internet and a phone that works while you are on the internet, you have to opt for the NeoFlex Data, and a basic NeoConnect Lite telephone.

NoeFlex Data - 5Gb bandwidth - 2.4Mbps [R499]
4 users on Ethernet
Wireless access
NeoConnect Lite 99 - basic telephone (device needs to be purchased at R599) [R99]

So the 5Gb offering to replace our current 5Gb ADSL offering would cost [R598].

For the equivalent telephone, ADSL , rental and bandwidth (5Gb) from AfriHost it costs us [R474.99].

 

Don't forget your connection to the security company for your alarm to notify the control centre - these systems do not yet use the Neotel connection.

Conclusion:
For a person who only needs one device, and one at a time - Neotel by far is the better solution. For the person with multiple users and needing the phone while on the internet - Telkom is the better option (if you have well priced ISP bandwidth). I'm sure Neotel will address the "concurrent" usage issue, and when they do, we'll be queuing up for the solution.


Still cannot get over that Telkom to Telkom is more expensive than Neotel to Telkom!! Eish!

Contributed by:
Malcolm Pearson
www.tech4law.co.za

 

 

Comments  

 
0 #31 Malcolm 2014-06-17 06:51
Hi Ishmael

As far as I know, you don't have to have ADSL in the area for Neotel. However, you may find that both providers have coverage in the same areas, due to demand from consumers.

Quoting Ishmael:
Good day. Can I use Neotel service where there is no ADSL or Landline Lines?
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0 #30 Ishmael 2014-06-16 04:53
Good day. Can I use Neotel service where there is no ADSL or Landline Lines?
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0 #29 Malcolm 2014-01-02 08:35
Hi, you should be able to pick it up and use it elsewhere, it is a mobile connection. But I would check with the Neotel support centre just to be sure.

Quoting sonia:
Hi there I stay in Joburg and I've got a wireless neotel house phone,when I go on holiday to Durban can I use it there,will it work,if not what must I do.
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0 #28 sonia 2013-12-31 14:18
Hi there I stay in Joburg and I've got a wireless neotel house phone,when I go on holiday to Durban can I use it there,will it work,if not what must I do.
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0 #27 Malcolm 2013-01-04 08:10
Hi Thato
Sorry, but you are going to have to contact each and ask them. We don't have that much detail.

Quoting Thato:
Hi, I'm Thato from Tembisa, East Rand.I need to operate an Internet cafe in my Area. I need to know if ever both these service providers provide intallation assistance? And for Neotel, Do they provide phones with cords? B'cos the instruments might get lost if they are not attached to the cords.lastly, Who should I contact regarding subscription for both service providers?
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0 #26 2013-01-03 23:06
Hi, I'm Thato from Tembisa, East Rand.I need to operate an Internet cafe in my Area. I need to know if ever both these service providers provide intallation assistance? And for Neotel, Do they provide phones with cords? B'cos the instruments might get lost if they are not attached to the cords.lastly, Who should I contact regarding subscription for both service providers?
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0 #25 Malcolm 2012-11-29 17:06
Hi Julia

I'm sorry we really cannot assist with setting up an internet cafe. My try and contact Neotel directly.
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0 #24 2012-11-29 15:19
I stay @ Orange Farm could you please help me setup my internet cafe ?
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0 #23 Malcolm 2012-10-01 07:14
Hi

Check out this page of the Neotel site...

http://www.neotel.co.za/neotel/view/neotel/en/page49584

This should tell you if you have coverage.

Quoting Maureen James:
I live in Npaier W Cape. When can I expect to be able to use Neotel's servcie/
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0 #22 2012-09-30 13:50
I live in Npaier W Cape. When can I expect to be able to use Neotel's servcie/
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0 #21 Malcolm 2012-08-22 21:39
Quoting siphiwe mvelase:
i would like to start up internet cafe businuss, i was just wordering if you can assist me to finance my business,contact number 0786444 530

Sorry Siphiwe, I too would like some financing of my own business. Best of luck.
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0 #20 2012-08-22 11:44
i would like to start up internet cafe businuss, i was just wordering if you can assist me to finance my business,contact number 0786444 530
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+2 #19 2012-08-16 14:07
Quoting Christina:
Hi! i would like to set up a landline and have adsl or per say internet. Still deciding to what i can get for a good price. Can i still say have mweb if i have a neotel landline? and i noticed the soct is a little bit less with Neotel which is nice and they do have that that snitch of either being on the internet or landline, which is fine to me...but how is the QUALITY? alndline & internet wise?


I think that if you go for Neotel, you need to go with their internet bandwidth offering. With Telkom you can decide who to go with as your Internet bandwidth provider.

The best advice I can give, is to check with people close to your area and ask them what they use and what they think of their provider for the line.
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0 #18 2012-08-15 09:40
Hi! i would like to set up a landline and have adsl or per say internet. Still deciding to what i can get for a good price. Can i still say have mweb if i have a neotel landline? and i noticed the soct is a little bit less with Neotel which is nice and they do have that that snitch of either being on the internet or landline, which is fine to me...but how is the QUALITY? alndline & internet wise?
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0 #17 Malcolm 2012-07-30 06:43
Hi Yunus

Instead of "piggy-backing" on other people's work, why does Noetel not offer some form of promotion on this site?

Quoting yunus moolla:
Hello Everyone,I am a Neotel Dealer in Durban, call me on 0834586787 for any Neotel solution.
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0 #16 2012-07-23 14:06
Hello Everyone,I am a Neotel Dealer in Durban, call me on 0834586787 for any Neotel solution.
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0 #15 2012-04-30 20:58
We are opening a business in Vaalpark and need Internet as well as telephone services. It is not a big business as only one person will be using the Internet. We were thinking of neotel however after reading your piece between neotel and telkom think this will not work what we needed it for and all this technical jargon is making me so confused I decided to ask for help. I want to know what service provider to choose regarding best price, quickest connectivity, as well as technical service support.
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+1 #14 Malcolm 2012-04-10 14:45
Quoting Gary:
To whom it may concern
I have signed another 24 month contract with Telkom for the fastest ADSL they can offer with Land line etc, I have just moved house/office and have been waiting 3 weeks for Telkom to move my line..... Now today they say that i can not have ADSL in Westville because there is no Port for it..... But they say i can have 3G I asked for ADSL because of speed and reliability! What are my options here? Why can't they expand their service and add a extra port for ADSl line??? I thought they would want to grow their company!
Feeling like I am bent over a barrel here!
Gary


Hi Gary

Firstly, using the CPA - you don't need to honour the contract due to the non-delivery of service.

Next, I would ask to speak to a supervisor and then ask them how to go about get a port - I understand that they may have reached capacity - but there must be somebody who is giving up a phone line in the area.

Then I would check with your neighbour - see if they have an ADSL service and offer to push it up and share until you get a port. I know that would not be 100% by the book - but it gives you a temp solution.

See what other services are available in the area.

Telkom wanting to improve the business - don't be silly!
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+1 #13 2012-04-10 13:50
To whom it may concern
I have signed another 24 month contract with Telkom for the fastest ADSL they can offer with Land line etc, I have just moved house/office and have been waiting 3 weeks for Telkom to move my line..... Now today they say that i can not have ADSL in Westville because there is no Port for it..... But they say i can have 3G I asked for ADSL because of speed and reliability! What are my options here? Why can't they expand their service and add a extra port for ADSl line??? I thought they would want to grow their company!
Feeling like I am bent over a barrel here!
Gary
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+2 #12 2012-02-14 12:56
Quoting Ronnie:
i want to open internet cafe using telkom adsl,which one is cheaper compare to neotel

Hi Ronnie.
There are many alternatives to just Telkom and Neotel. Which are now more reliable and give you much more functionality. The Cellular industry is now coming around and costs on Data are much closer to ADSL than ever before. Examples of extremely good Data deals are MTN's Uncapped and 8.ta's 10G. As well as P2P solutions(Be careful here as quality is much more imporatant than price). If however the coices are Neotel and Telkom, Your coverage strenght and the number of users on the different networks would determin the best solution. Contact me on info (at) reddoffice dot co dot za for more information.

Thanks Mark
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