The o2Smart group recently launched C3, a Call Centre Collections Management System. "C3 is a logical play for us, since we are already involved in Collections software.
The advantage C3 has over its competitors is that it integrates tightly into the AJS legal accounting and practice management system which obviates the need for data transfer with other systems. In addition, it offers powerful and flexible Client reporting, and it facilitates the management of call-centre operators. Most importantly, it increases productivity substantially, which means that operators can handle many more collections matters than they would on a less sophisticated system," said Johan Venter, CEO of o2Smart.