Mimecast scoops the TheKnowList Service Excellence Award

To win the award, Mimecast had to demonstrate excellence across a number of customer-focused criteria. The categories, each requiring specific customer endorsement, included adding value, productivity, environmental impact, cost reduction, client impact, innovation, unique offering and customer approval.

"To win such a prestigious award two years in a row is a testament to ongoing commitment from both our sales and service delivery teams to deliver an experience that exceeds our customers expectations," commented Mimecast's CEO, Peter Bauer. "We are always proud of award wins but to have our entry supported and enthusiastically encorsed by our client base is particularly satisfying. Mimecast has a long pedigree working with the UK legal community, and this recognition from TheKnowList shows that we are not letting our standards drop."

Karen Jacks, IT Director at Bird & Bird commented; "Even though other providers offer hosted or cloud apps, the way that Mimecast delivers it adds a huge amount of value, such as with the digest message, and email continuity. It makes Mimecast seem very innovative in comparison to other competitors."

"Mimecast was cheaper that the collective cost of all the other solutions it replaced so we started saving money straight away. In addition we recovered hardware and added the much needed 'always on' business continuity facility that the replaced solutions didn¹t offer.  Mimecast saved us money, centralised email management, removed storage headaches and added business continuity. All in all a no-brainer really," added Tim Hyman, IT Director at Taylor Wessing.

About Mimecast
Mimecast delivers SaaS-based enterprise email management including security, continuity and archiving. By unifying disparate and fragmented email environments into one holistic solution that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email. Founded in the United Kingdom in 2003, Mimecast serves approximately 3,500 customers worldwide and has offices in Europe, North America, Africa and the Channel Islands.

About TheKnowList
TheKnowList is a source for Legal Technology resources. Every 6 months it lists the 30 'people to know' in the industry as well as publishing editorials on the latest hot topics. There is also an easy to use directory of leading solution providers and consultants designed to help users make informed business decisions. TheKnowList Awards are dedicated to the strategic implementation of technology within law firms, recognising the success of key individuals, law firms and suppliers who are constantly striving to add value using IT.