Billable hour

It has been blamed for blocking business development and for penalising efficiency, yet despite its drawbacks, the billable hour has managed to persist in the legal profession. Faced with spending cuts by clients, stiffer competition from upstart legal services providers, and the rise of automation andartificial intelligence (AI), law firms’ traditional model of the billable hour may have had its time in the sun.
Read more at Raconteur...

Customer experience

According to Gartner, customer experience (CX) - more than products or solutions - is the new battlefront for business, with 81% of marketers saying that by 2020 they expect to be competing mostly or completely on the basis of CX. However, with customer expectations constantly rising, businesses continue to fall behind.

Simon Slater, chief operating officer at e4

Digitisation is transforming business and impacting consumers through every stage of their daily lives. While rapidly becoming a way of life, onboarding consumers digitally is still in its infancy, but is becoming a major focus for every financial institution across the country.

Using technology in law firms in Africa

Being a good lawyer is no longer enough. In uncertain times, and an increasingly complex world, the market has begun demanding a new pace and scale of doing business.

Baker McKenzie

African innovation is on the rise and the continent could play host to several new technology disruptions in the next few years. According to Darryl Bernstein, Partner and Head of the Technology, Media and Telecommunications Practice at  Baker McKenzie in Johannesburg, it is an increasingly common belief that various technologies benefit from the lack of  IT legacy systems and old, entrenched infrastructure in Africa.

Andrea Tucker - Business Applications Head at e4

Cloud integration is rapidly becoming one of 2018’s top software trends. Andrea Tucker, Business Applications Head (R&D) at e4, says that developing data integration is proving to be a ‘must-have’ for cloud-focused enterprises and service providers.

Digital conveyancing close in the UK

Changes to Land Registration rules announced today (23 January) will mean the UK is moving closer to buying and selling homes without the need for paper deeds.
Read more at Best Advice...

Best of CES 2018

Finally, after long hours of debating about which of our finalists should win our Best of CES (Consumer Electronics Show in Las Vegas) awards this year, we've made our decisions. Below is our list of winners for each category, as well as Best of the Best and People's Choice. 
Read more at Engadget...

Bitcoin explained

As interest and coverage continues to rise on the topic of Bitcoin and cryptocurrency, there is an increasing number of investors that are completely dubious to the “under-the-hood” mechanics of the technology. While a ‘complex’ understanding is typically left for the software-engineers and experts alike, a dumb-downed version can easily explain all the intricate complexities of Bitcoins; that is, without leaving much room for questions or concerns on the legitimacy of the rising cryptocurrency market. That is what this article will concentrate on. Explaining Bitcoin a bit further from the usual “it’s a ledger… kept by everyone!” notion.
Read more at Column St Medium site...

Robots in Law by Joanna Goodman

This notion of AI as something about which you have no choice is perhaps the true theme of this book, which surveys the rising use of AI in law and offers predictions on where it might lead the legal industry. While the prospect of robots in law is threatening to many lawyers, one clear takeaway from this book is that those lawyers who most readily accept the reality of AI and incorporate it into their practices are the lawyers who will be most successful in years to come.
Read more at Above the Law...

Pierre Aurel, Strategic Project Manager, e4

That innovation is important and necessary for survival goes without saying. While there is no universal solution for organisations looking to improve their ability to generate, develop, and disseminate new ideas, some strategies are superior to others.

Mobile trends for lawyers in 2017

Since smartphones were first rolled out, iPhones have always been the smartphone of choice for the majority of lawyers and that trend continues in 2017 with 73% of lawyers using iPhones, 23% using Android phones, 3% using Blackberrys, and 2% preferring Windows Mobile. When it comes to tablets, iPads are the most popular with attorneys at 84%. Android is next at 10%, followed by Windows Mobile at 5%, and Windows Surface at 1%.
Read more at Above the Law...

FF-91 futuristic car launched at CES 2017

TechCrunch gives a full report of all the gadgets that were on exhibit at the 2017 Consumer Electronics Show (CES). It seems that automotive technology was a big part of the show this year.
Read more at TechCrunch...

Chatbot DoNotPay inventor tackles issues of the homelless

London-born Stanford student Joshua Browder created DoNotPay initially to help people appeal against fines for unpaid parking tickets. Dubbed “the world’s first robot lawyer”, Browder later programmed it to deal with a wider range of legal issues, such as claiming for delayed flights and trains and payment protection insurance. Now, Browder, 19, wants his chatbot to provide free legal aid to people facing homelessness. He said: “I never could have imagined a parking ticket bot would appeal so much to people. Then I realised: this issue is bigger than a few parking tickets.”
Read more at The Guardian...

2016 big law firm technology threatsSean La Roque-Doherty posed this question to a handful of legal technology experts who took issue with the question to varying degrees. There is no single technology that threatens to disrupt the industry. Rather, they described emerging threats, processes already underway that will transform the way legal services are delivered and tasks that lie ahead for the industry.
Read more at Bloomberg BNA...

10 Legal Tech Innovations and What They MeanNo matter your practice area or the number of attorneys in your organization, the 10 legal technology innovations outlined here affect you. No matter the size of your bank account, you can’t afford to ignore them. What have been the critical changes in recent years and what do they tell us about where the profession is headed?
Read more at Wisconsin Lawyer...

Legal technology trends 2015Of course, knowing how lawyers are currently using technology is certainly informative, but what’s even more interesting is gaining insight into how lawyers–especially solo and small firm attorneys–will use technology in the future. We wanted to find out, so we turned to the experts. The question we asked them was, “What emerging technology or practice management trend will have the greatest impact on solo and small firms next year?”
Read more at the MyCase website...

Lexis nexis south africaIncreased investments in technology, coupled with shifting research trends and the challenges of keeping up to date with frequently changing legislation, are just some of the aspects characterising the small law firm in South Africa. This is according to a survey of more than 160 independent law firms, commissioned by leading content and technology solutions provider, LexisNexis South Africa.

Mobile-Lawyer-InfographicSmartphones and tablets and the legal and productivity apps they come with have become a competitive advantage for lawyers and law firms in an increasingly mobile society. Whether they’ve moved to an all-remote firm, need to access a document in court, or bill on the go, there’s a massive advantage to being a mobile lawyer.
Read more at Legal Productivity...

virtual attorneyOne way or another, all lawyers use technology. But some lawyers use it more than others. And for certain lawyers, like Lisa Epperly, their practices wouldn’t be feasible without technology. Lisa is a partner at Babb & Epperly, PLLC, a firm that handles transactional matters, including business and employment law cases, and also serves as outsourced in-house counsel for businesses. Lisa and her partner also appear in court for other lawyers. Her practice is a virtual one, meaning that she and her partner do not have a brick and mortar office and instead hold meetings elsewhere, often times traveling right to their clients’ doors and meeting with them in their offices.
Read more at Above the Law...

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