A majority of consumers expect good law firms to offer their services online in the next couple of years, a survey of over 2,000 people has shown. The online poll, carried out by YouGov* on behalf of Epoq Legal also revealed that nearly half (47%) of consumers would be more likely to choose a law firm that offered the convenience of online access to legal services and documents over one that had no online service capability. (Editor: This article is no longer available on the Legal IT Professionals site.)
