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ChatGPT Work: The AI Colleague
For many lawyers, ChatGPT has already become a useful tool for drafting, brainstorming and research. But there is a big difference between asking ChatGPT a question and asking ChatGPT to actually do the work.
That is where ChatGPT Work comes in.
OpenAI describes ChatGPT Work as an environment designed to complete...
Why beneficial ownership is still one of business’s biggest blind spots
When organisations conduct due diligence on a new customer, supplier or business partner, there's often a sense of reassurance once the basics have been verified. The company registration checks out, the directors are identified, and the necessary documentation has been collected. The onboarding process moves forward with confidence.
But here's...
Trusted legal research starts with verified sources
Researchers increasingly use artificial intelligence to support research across many fields, including law. While these tools offer speed and convenience, their effectiveness depends on the quality and reliability of the information they draw on.
In a legal context, accuracy and source credibility are essential. Researchers must ground their research in...
Have you started your Directive 11 RCR submission yet?
On 31 March 2026, the Financial Intelligence Centre (FIC) officially issued Directive 11 of 2026, mandating Legal practitioners and other Accountable Institutions (AIs) to submit their 2026 Risk and Compliance Return (RCR) electronically by 31 July 2026.
The questionnaire aims to provide the FIC with an understanding of how Accountable...
Are we creating better customer experiences … or just better fraud...
There is no question that customer expectations have changed. Today, people expect to open a bank account in minutes, secure insurance online, sign property documents digitally or register for services without ever visiting a branch. Organisations that make these experiences fast and intuitive are often rewarded with higher conversion...
The race to remove friction from South Africa’s property transfer process
The South African property market has made significant strides in digitisation over the past decade, yet for many homebuyers, sellers, banks, and attorneys, the property transfer journey remains a process defined by paperwork, delays, fragmented communication, and administrative bottlenecks.
While consumers have become accustomed to digital-first experiences in sectors such...
Passion Is Not a Governance Strategy: Why Community Schemes Need Competent...
In our complex, the monthly levy was R1,092 in 2019. By 2025 it had risen to R1,311. Yet according to our former managing agent’s own records, a single homeowner who owed R67,523 in March 2019 owed R975,138.72 by December 2025.
Sit with that number for a moment. Even if that...
Did AI just kill document automation?
Not quite. But a few products may wish to start getting their “affairs in order”.
For the past few years, I have argued that AI cannot replace serious document automation. That’s because AI is probabilistic: it produces an answer that is “probably right”, whereas document automation is deterministic: give it...
AI Workforce Design (Why the Tech-Human Hybrid Wins)
By now, every self-respecting boardroom has an AI strategy. A few have two, usually because the first one is mostly adjectives. Autonomous agents promise to research, draft, triage, negotiate, monitor and escalate while the Executives sleep. It’s an irresistible pitch: tireless digital colleagues, no parking bay and no uncomfortable...
Digital transformation doesn’t fail because of technology – It fails because...
When people think about digital transformation, they often picture new software, automation, artificial intelligence or cloud-based platforms. But from where I sit, leading business development in the legal and property sectors, technology is rarely the biggest obstacle. People’s uncertainty is.
One of the most common misconceptions is that digital transformation...
THE BATON: A GIRL FROM 1976 MEETS A GIRL FROM 2026
50 years later, Melisizwe asks: what will this generation of young women do with the opportunities the youth of 1976 fought for?
WHAT: RISE HER 2026, hosted by Melisizwe Social Enterprise, brings a symbolic schoolgirl from 1976 face-to-face with a Girls in STEM learner from 2026 in a live production marking...
My AI Lawyer puts affordable legal advice in your pocket
My AI Lawyer has launched in South Africa, offering an affordable artificial intelligence legal advisor you can access online and at any time. Available on the web and via WhatsApp, the platform provides you with practical, on-demand guidance on everyday legal questions. Qualified human legal advisors are available when you...
Navigating the Digital Shift: Strengthening Compliance and Confidence in the Modern...
As August unfolds, many law firms find themselves looking beyond daily operations toward the demands of the final months of the year. This period of transition serves as a critical moment to address a growing challenge within the South African legal profession - the protection of sensitive client information...
JUDGMENT CALLS: (Why AI Can’t Compute Legal Ethics)
The boardroom has acquired a new oracle. It doesn’t wear robes, pause for effect or charge in six-minute units. It produces an answer before anyone’s coffee has cooled, preferably in a dashboard with reassuring green ticks. Naturally, this has been mistaken for wisdom.
AI is exceptionally useful at finding patterns,...
SA AI Association welcomes pre-eminent African law firm, Bowmans, to Advisory...
The South African Artificial Intelligence Association (SAAIA) today announced that pre-eminent African law firm, Bowmans, has joined its Advisory Board.
SAAIA is an industry body focused on promoting the advancement of responsible AI in South Africa by uniting practitioners across Commercial, Government, Academic, Startup and NGO sectors. With over 4...
Daan’s Snippets – 16th August 2026
Gentle ReaderSWMBO and I are off to see the Namaqua flowers this weekend, and you will therefore not be hearing from me for about six weeks.RegardsDaan
Practice News
Afriforum has reportedly convinced the NPA to prosecute Juju for comments made by him relating to the former Bergview College principal (think crimen...
Protected: Not Every Crypto Asset Transfer Is a Trade: Duane Brecklin...
The 30-day research initiative will examine domestic platform activity, transfers between local providers, offshore movements and non-custodial wallets, helping market participants distinguish price activity from asset movement and proposed regulatory triggers.
Independent crypto market analyst and market-education contributor Duane Brecklin today announced the launch of the South Africa Cross-Border Crypto...
Technology needs more women, across every discipline
A collective perspective from e4’s technology and business leaders
The technology sector has inadvertently made its own talent pool smaller by defining “technology careers” too narrowly. Behind every successful digital product are people who understand the customer, manage the finances, shape the product, communicate its value and help people use...
The Architecture of Awe – Why the World Needs Beautiful Words
In a world increasingly governed by the cold precision of algorithms and the binary rigidity of numbers, we’re often told that data is the ultimate truth. We’re told that numbers rule the world. But while numbers can measure the...
The High Cost of Low Stakes
Why a Staff Writer is a Death Sentence for Your Brand …
"Hiring a staff writer to explain the law is like hiring a Lego architect to build a cathedral. The dimensions are correct, but the soul has been traded for interlocking plastic safety....
The Bot that Cried “Statute”!
Why Your Law Firm Needs a Human (Specifically, a Belletrist) …
Let’s be honest - we are all currently living in a digital fever dream. If I see one more LinkedIn post generated by a bot that starts with "In...
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