In order to address client issues promptly and to stay ahead of the competition, you need tools that make your firm more efficient and more productive. Winscribe Dictation enables employees to organize their time more effectively and to work in more flexible and productive ways.
• Secure dictation from anywhere with instant transmittal to the transcriptionist
• Flexible dictation device options (i.e. digital handheld recorder, PDA, BlackBerry, iPhone, Windows Smartphone, PC)
• Ability to monitor the status of your work
• Ability to retrieve jobs for review and editing
• Speech recognition option to reduce transcription workload
• Ability to integrate dictation with existing technologies
• Streamline your document management process and eliminate bottlenecks
• Promote work sharing and transcription outsourcing
Mobile digital dictation – Productivity on the go
Modern work practices have widened the work environment out from your desk to wherever you need to be. Hardware manufacturers and mobile carriers have combined efforts to produce a range of smart phones that now allow you to take much of your desktop with you. With the Winscribe Mobility Suite it doesn’t matter whether you prefer the BlackBerry, the iPhone or a Windows Mobile smart phone, you can dictate your work on the move, anywhere, anytime, with all the capability of desktop digital dictation in your hand.
Optimize your dictation workflow
Being able to see the workloads of individual transcriptionists and to reallocate workflows according to your administrative decisions means an optimum use of resources which allows you to proactively identify and address bottlenecks.
The reporting features available within the digital dictation system deliver close analysis of individual and group workloads in real time. If you need to reallocate jobs, typists can work across your IT networks or the internet to get the job done. If you wish to outsource document creation, work can be exported from your system and sent offshore or external transcription resources using Winscribe Exporter.
Your staff can dictate their work in the one format or combinations of formats that work best for them. Winscribe’s Telephony Server makes it possible to create documents using any type of mobile or fixed line phone to dictate the work. For maximum efficiency, custom prompts can be created to provide voice forms that deliver a series of automated verbal cues so a pre-structured document can be completed with the answers supplied.
Speech Recognition for faster transcription at lower cost
Speech recognition technology can recognise the words you are dictating and ‘type’ them for you. A ‘client-side’ solution allows you to see and edit the words as they appear on your computer whilst you are dictating your job. With a ‘server-side’ set-up your job is sent to a server for recognition before being routed to a transcriptionist or other destination in the flow of work. Both optional methods can be used independently or combined to make document creation more efficient for you.
Integrate to make the most of your technology investments
As documents are created they also need to be managed. This can be as simple as ensuring they are correctly filed within your organisation or it can be a more complex requirement to ensure the document creation process is dynamically linked to your live document management system. Either way, Winscribe makes it easy using existing document management integrations or by providing the ability to quickly and easily create a custom integration.
Fast return on investment (ROI)
By automating the flow of dictation and document creation using Winscribe Dictation, you can provide exceptional service to your clients whilst at the same time lifting productivity in a way that generates a fast return on investment (ROI). Cost savings are attributed to increased transcription productivity and improved turnaround time, the ability to share hardware across multiple offices, decreased courier costs and indirectly to enhanced customer and employee satisfaction levels.
You can choose to purchase the software as an in-house package or gain access to the software on an on-demand basis (SaaS) over the web where all software and servers are managed by Winscribe which saves you the need to buy, install, maintain or upgrade any software or servers.