Every day thousands of paralegals and legal assistants leave their offices feeling frustrated, overworked and under utilized. As an attorney and professor, author Robert E. Mongue, J.D. hears from paralegals who, despite their education and professional training, feel poorly equipped to meet the real challenges of today’s law office. Too often paralegals are taught law and procedure but not how to effectively manage their time, workloads and clients. Too often they feel ineffective and powerless when dealing with attorneys, clients and court personnel, inside and outside the office.
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