Digital technology is intuitive and requires very little training, and workflow is streamlined with all users adapting a new approach at the same time. Digital dictation is now the clear choice for a growing number of law firms — not only because of the enhanced sound quality, but also because of the efficiencies gained in personal productivity and business operations.
One of the features available with digital dictation and document-creation technology is voice recognition. Voice recognition, on the other hand, converts the spoken word directly into written text. Transcriptionists do not need to key in every word; instead, they serve as “editors.” They review the transcription while listening to the dictation to catch inadvertent errors. Utilizing the Philips SpeechLive service to assist with document creation via speech recognition is just the solution, representing a significant time and long-term cost savings.
One of the largest conveyancers in Essex, PCS Legal wished to replace their current analogue tapes with an advanced dictation solution.
Switching from analogue tapes to digital document creation
Having previously used analogue tapes and Grundig recorders, PCS used a large pile of files that were placed on the shelf for typing in order. Finding it difficult to fast forward, PCS staff also found searching for an urgent dictation difficult. In addition, damaged tapes caused major issues. These factors proved problematic; often causing time delays. Staff often found that damaged tapes resulted in work being repeated, plus fast forwarding tapes wasted a lot of time too.
Deciding that it was time to modernise their methods of transcriptions, PCS wanted a system that would be simple; easy to use and install. Choosing to assess two different products, PCS finally selected Philips SpeechLive and the SpeechExec transcription set LFH7177. PCS’s authors use the Philips voice recorder app on their smartphones to record and send the voice files to SpeechLive. The secretaries access the files through the SpeechLive portal and get the transcriptions done using the transcription set. This combination enabled the company to take advantage of a modern document creation solution which was both flexible and cost effective.
An effortless and advanced cloud solution
Designed to be intuitive, staff found the combination of SpeechLive and SpeechExec transcription set increasingly efficient and simple to use. Data is easily and proficiently managed through SpeechLive’s workflow process. The foot control which comes with the transcription set can be used comfortably for long periods of time thanks to its ergonomic design. The secretaries also liked the lightweight stereo headphones which were comfortable to wear. The system has a priority setting and notifications for when staff need to access urgent recordings.
A critical success factor for their customer’s business, PCS were particularly pleased with the more efficient and fast process.
How can SpeechLive help you?
The cloud-based solution saves busy professionals’ time and resources by allowing them to be more flexible and turn their voice into written documents quicker than ever before. The latest version of the solution comes with improved usability, new features and enhanced stability for an even more efficient dictation workflow.
We now have the Unlimited Advanced Business package allowing for unlimited speech recognition minutes per user per month which means you can get all your dictation converted to written documents easily and efficiently.
Try out Philips SpeechLive for yourself with a 30-day free trial. Go to www.speechgo.co.za and sign up today!
Need a demo? Contact us now to arrange an obligation-free demo on any of our Philips products and let us show you how much more productive and efficient you can be.