How to check if your lawyers is CRAP

Do not be fooled by the play on words in the title. It is a serious and frank talking book where ‘C.R.A.P.’ is an acronym for a key 4 step formula to help Trainee Solicitors understand the expectations of Clients and provide the best possible service to them. C = COST, R = RISK, A = ASSESS and P = PROCEED (or not).
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