John Desmarais

Desmarais: A Law Firm That Doesn’t Bill by the Hour

"We do not bill by the hour. Instead, we bill a monthly, flat fee and, if a client prefers, we also will bill a...
Technology in small law firms

Business Advice for Law Firms – Technology

Law firms today need to be productive and efficient. In the past that was achieved by employing more people. Going forward, the only way...
Google is your friend

Business Advice for Law Firms – Search the Internet

There are literally hundreds of thousands of legal practitioners, just like you, around the world. By searching the Internet you will find articles on...
Don't put all your eggs in one basket

Business Advice for Law Firms – Eggs in one basket

Beware of having one or two large clients that make up most of your revenue. While that may be necessary in the beginning, you...
Client Relationships in Law Firms

Business Advice for Law Firms – Client relationships

As mentioned before, you need to build and maintain strong relationships with your clients. This might mean good service and good communication during...
Find a niche market for your law firm

Business Advice for Law Firms – Niche legal work

It is widely accepted that niche legal practices are more sustainable than general purpose law firms. 'Niche' might be achieved through a geographic...
Law Firm budget

Business Advice for Law Firms – Create a budget

It is crucial that every practice compiles a budget at the start of every financial year. Income should be based on billable hours and...
Outsource law firm admin

Business Advice for Law Firms – Outsource your admin

More and more small firms are outsourcing their admin and compliance functions so that they have more time to practise law and to grow...
Great Service with law firms

Business Advice for Law Firms – Great Service

“Talked about” service is difficult. Especially in law, because it is regarded as a “grudge” spend. You'll need to deliver a great performance...
Word of Mouth Referrals

Business Advice for Law Firms – Word of mouth referrals

By far your best source of new business will be through referrals from existing clients. But to get your clients to refer you to...