2020 has been dominated by the coronavirus pandemic, which forced companies to rapidly digitize to support their employees working from home.
The pandemic and subsequent lockdown crushed many industries like travel and tourism, restaurants, and entertainment.
For the ICT industry the lockdown was both a blessing and a curse, depending on which services was offered and which clients they were serving.
The demand for broadband access and video conferencing services spiked when the lockdown kicked in.
Webcam and laptop sales also increased to support remote working and streaming services enjoyed great uptake with people stuck at home.