With generative AI, firms are interested in several things. One is how to make the best use of investments in large language models (LLM). Generative AI tools know a lot about language, and they’re very good at manipulating existing content, including summarising a document, making it shorter, and translating it. Those are all things an LLM does very well, especially when it comes to creating first drafts or accelerating research.
Firms are also using it like a sparring partner or a brainstorm idea generator. They might ask ChatGPT, “How do I respond to this request from a judge? How do I argue against this?” We all know that hallucinations are a big challenge, but if the technology gives an absurd answer, the attorney can figure that out pretty quickly. But even when it’s inaccurate, the AI may also spawn an idea that adds to the creativity of what an attorney is trying to do.