legalsuiteLegalSuite has added an “Instant Messaging” feature to its software which allows users to send messages to one another from within the program. This is used on occasions when a user needs to send an urgent message to another user to tell them to do something, remind them of something or to bring a “real time” event to their attention – for example, the debtor has made a payment at the front desk or the Mortgagors are waiting in reception to sign their documents. In these cases, reminders and/or email messages are not ideal because there is sometimes a delay in the delivery and/or receiving of these messages.


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