AI tools can help legal firms work more effectively
The past year reshaped the legal landscape, as many South African law firms were forced to adopt new technologies to survive. The transition to...
Smart strategising for getting the most out of Machine Learning
From a concept considered to be an excessive and unnecessary spend just a few short years ago, Machine Learning (ML) has grown to have...
Why AI is the next best thing for customer experience management
While an omnichannel approach has become the norm across most industries, forward-looking businesses are considering the next level to gain competitive advantage. According to...