Cost of PBX goes beyond price

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The purchase price of a PBX is seldom an indication of its cost.   So says Graeme Victor, CEO of telecommunications solutions company Du...

Social Media Guide for Paralegals

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"For paralegals seeking jobs in today's economy," he said, "it is essential to have a strong and ever expanding network of personal contacts utilizing...

Why you should put your Facebook password in your will

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DIGITAL assets are as valuable as houses, cars and jewellery and should be included in people's wills and estates, lawyers warn. An Adelaide law...

Win business by answering the phone correctly

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Phone answering skills are critical for businesses. The telephone is still most business's primary point of contact with customers. And the way you answer...

Think Before You CRM

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Taking care of your customers is good business. This tenet has held true since humans first began bartering. But in the age of the...

Dealing with confidential metadata – Law Technology News

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What should you do when confronted with the disclosure of confidential metadata? Conversely, what should you do if you learn that confidential metadata has...

5 Simple Tips To Improving Your Law Firm Website

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Marketing your firm online is no longer cutting edge, it's required. People turn to the search engines for answers before the Yellow Pages, television,...

How To Have a Firm Meeting

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Lee Rosen shares, "I'm gearing up for our next firm-wide quarterly meeting. It's coming up next week and I've been talking with our managing...

Your Picture Is Worth 1,000 Words

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We talked here before about what you should do with your biography on your website. I have strong opinions about what generates business and...

Famous Law Firm Last Words: I’ll Never Do That

A good article from Adriana Linares on how to take advantage of training opportunities, especially now when things are a little slower than normal....
Luigi D'Amico of e4

COOs need a new playbook

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Why agility is the blueprint for scalable growth beyond IT. Where speed, adaptability and customer centricity define competitiveness, business agility is a strategic requirement for...

Fall of the ‘ancien regime’? – Alternative billing

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The enemy has been named. Alternative billing methods are making the so-far resilient time-billing champions very uncomfortable. Just how serious is the inconvenient attack...