Retaining clients in 2020
Building your law firm has taken a lot of hard work over many years, a lot of sleepless nights and a lot of stress...
Lawyers spend only 2.3 hours per day on billable time…
A recent study of 60,000 North American lawyers shows that lawyers only spend 2.3 hours per day on billable time. It makes sense that...
Cost recovery 101
Do you know what cost recovery is?
Cost recovery relates directly to costs incurred by businesses, simply by doing business. According to the Strategic CFO,...
Business Advice for Law Firms – Eggs in one basket
Beware of having one or two large clients that make up most of your revenue. While that may be necessary in the beginning, you...
How Five Law Firms Designed Their Logos to Stand Out From the Pack
Developing brand recognition is crucial because it creates a snapshot of a firm’s business personality—e.g., traditional and sophisticated, colorful and friendly, or tough and...
Shortcuts to success
Are they worth taking?
Have you ever read the book (or watched the movie) by Elizabeth Gilbert called Eat Pray Love? Yes Julia Roberts starred...
Risk, Compliance and Back-Ups
Have all your bases covered….
For the entire month of February, we have been going on and on about the underlying basis or foundational principles...
Business Advice for Law Firms – Niche legal work
It is widely accepted that niche legal practices are more sustainable than general purpose law firms.
'Niche' might be achieved through a geographic...
1 Do and 27 Don’ts of Effective Delegation for Lawyers
Effective delegation for lawyers involves more than just flinging files at people! Honestly, seeing lawyers delegate sometimes is enough to make me want to...
Turn inevitable costs into worthy investments – Part II
Turn inevitable costs into worthy investments by knowing which software will work for you…
In the article Getting Beyond The Tech in Legal Tech, author...
Where to now for the legal profession in South Africa?
Three years ago I began speaking about the tough times that lay ahead for the South African legal profession. “Alarmist! We’re doing just fine,”...
Business Advice for Law Firms – Great Service
“Talked about” service is difficult. Especially in law, because it is regarded as a “grudge” spend.
You'll need to deliver a great performance...






















